Introduction
Ashley Madison is a well-known dating website. For users who wish to discontinue using its services, it is important to know how to properly delete their account.
Options for deleting your account
There are two main options: deactivation the account, which hides it from search results and public view, but allows future reactivation and deletion account, which permanently deletes your profile, messages, photos and usage history.
Disable your account
- Connection: Go to the Ashley Madison website and log in.
- Profile management: Find this tab at the top of the page.
- Delete profile: Located in the left menu.
- Deactivate your profile: Select this option and give a reason.
Note: Disabled accounts retain data, which can be a privacy concern. By taking this approach, you have the option to hide your profile from other users, keep any existing credits, and easily reactivate your account if you choose to return within a year.
Permanently Delete Your Account (Desktop or Mobile Web)
- Connection: Access your account on the Ashley Madison website.
- Profile management: Located at the top of the page.
- Delete profile: In the menu on the left.
- Delete your profile: Select this to delete completely.
- Confirmation: Confirm the action in the pop-up window.
It may take up to 48 hours for the deletion process to complete.
Delete on iOS
- Open the app: Tap on the Ashley Madison app.
- Settings: Tap on the three horizontal lines in the upper left corner, then select Settings.
- account: Select “Account” from the settings menu.
- Complete Delete: At the bottom of the screen, select “Complete deletion”.
- Confirm: Follow the instructions to confirm the deletion.
Delete on Android
- Open the app: Launch the Ashley Madison app.
- Settings: Tap the three horizontal lines in the upper-left corner, then tap Settings.
- Account information: Select “Account Information” from settings.
- Delete account: Scroll down and select “Delete Account”.
- Confirm: Follow the steps to confirm your account deletion.
Additional considerations
Completing the full deletion of your account/profile will ensure that the following actions are taken:
- Your profile will be removed from search results.
- Your profile will be completely removed from the Ashley Madison website.
- All your messages, whether sent or received, will be deleted.
- Any record of your usage history and personal information held on our website will be deleted.
- All uploaded photos will be removed.
- Any remaining credits in your account will be forfeited.
- Cancel subscription: Remember, deleting your account does not cancel any subscription. Manage subscriptions separately.
- Legal email request: For a more formal approach, consider sending a legal erasure request via email.
- Customer support: Contact Ashley Madison Customer Support for assistance with account issues.
Troubleshoot common problems
If you’re having trouble, make sure you’re following the steps correctly for your device type. For persistent problems, please contact customer service.
conclusion
Whether you’re using a desktop computer, iOS, or Android device, deleting your Ashley Madison account involves simple steps. Choose between deactivation and deletion based on your needs and always keep your digital privacy and security in mind.
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